Speak to one of our travel specialists +44 (0) 1306 264005
Speak to one of our travel specialists +44 (0) 1306 264005
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Our Team

We pride ourselves on having a fantastic and happy team. It’s this team that makes your holiday a true holiday; from an initial enquiry, answering questions and requests with our concierge service or physically looking after you in the resort. We know it is the team that brings guests back to Fish&Pips time and time again.

This is why, in our chalets we pride ourselves on carefully selecting a team of ski, hospitality and food enthusiasts, year on year. We adopt a relaxed professional approach to service. This fits with the chalet environment, creating a home-from-home feel for both guests and team.

When it comes to our Summer holidays, it is our team who will do all the hard work for you and make sure that no detail of your trip is left untouched. They are experts and they are happy to share their knowledge with you.

Philippa Hartley

Philippa Hartley

Director, Surrey
After seven years in the Alps Philippa (the 'Pips') is now based full time in the UK. When not being run ragged by her three small children Ned, Clemmie and Willoughby she can be found at her desk in Surrey, holding the purse strings! Having stepped back from the day to day running of the business in the Alps, Philippa now governs all things financial and leads on the business planning. This winter she hopes to spend more time in the Alps both for work and pleasure – including the annual Fish&Pips family holiday – what better way to check the standards of our holidays than have a Director and all her extended family descend on a resort!
Holly Chandler

Holly Chandler

Director, Méribel & Alderney
Holly - the 'Fish' (her last name was Fisher before she married ski instructor Del) has spent the last 14 years yoyo-ing between the Alps and the Channel Islands! She spends the winters in Méribel with Del and their two small children - Wilf and Martha. Holly focuses her time on product development, marketing and all things foodie for both the ski and sun aspects of the business. Whilst mainly office based in the winter, she still thrives on getting to know the team, meeting the guests where possible and being out in the mountains. Out of season, both Holly and Philippa spend a great deal of time scouring the Med for their next hotel or villa and planning Fish&Pips's next business adventure. Exciting times afoot!
Blake Rose

Blake Rose

Director and Investor, West Sussex.
What fun……I joined F&P in 2018 as a Non-exec Director and investor to help grow this small but energetic business with a great ethos of putting the guest first, employing fabulous staff, finding new and exciting properties complimented by wonderful service. I have a back ground in travel having co founded Scott Dunn World and built it into the pre eminent luxury travel brand in the UK before selling to PE in 2014. Now I can think of nothing better than bombing around the slopes of Meribel with my wife, Katherine and daughters, India and Isabella, or sailing with them to Ithaca in the Ionian all seamlessly organised by F&P. Somebody has to do the hard lifting!!
Clare Truphet

Clare Truphet

Alpine Manager, Méribel
Having been with Fish&Pips since 2010 Clare works with Holly and Philippa to keep things running smoothly in resort from recruiting our seasonal team and running our training programme to managing our properties and working with all our lovely suppliers. Clare is based in Bath in the summer, and out in Méribel during the winter months. An avid skier, and most at home in the mountains Clare has spent summers and winters in Méribel and thoroughly enjoys sharing the mountains with our team year after year.
Gemma Goodfellow

Gemma Goodfellow

Sales Manager, Surrey
Gemma, a fellow enthusiast for the mountains, is based in the UK where she is on hand to help you with all your sales enquiries. With a background in sales and travel design Gemma is here to answer any queries you may have regarding any of our properties and their availability for the season. A keen skier (who is married to an even keener skier!) and mother of two, she has spent many hours on the slopes both skiing and handing out snacks to little mouths. Back in the UK, Gemma enjoys a good spin class and can generally be found chasing the children and dog around Barnes common.
Victoria Clark

Victoria Clark

Marketing Manager, Méribel
Vicky first worked for Fish&Pips in 2014/2015 as a chalet host in Du Guide. What was meant to be one quick season before returning to a marketing career in London quickly escalated in a complete lifestyle change after falling madly in love with the skiing, the mountains, Méribel and a ski instructor. She now lives in Méribel for much of the year and works alongside Holly on managing the marketing side of the business for both our ski and our new sun holidays.
Lucy Fisher

Lucy Fisher

Concierge Manager, Méribel
Lucy has lived and worked in Méribel since 2012, what she doesn’t know about the resort is not worth knowing! Her special expertise is the restaurants and bars, on and off the mountain. Lucy is on-hand to look after the pre-holiday care, from booking your transfers, ski schools and arranging your ski passes to noting your particular favourite tipple or arranging special requests, anything to make your holiday perfect.
Although sharing the same (maiden) surname as Holly, they are sadly not related – but they’re yet to go through the family tree!
Tom Orr

Tom Orr

Marketing Assistant
Hello, I’m Tom, a recent addition to Fish&Pips’ marketing team. After graduating in… difficult circumstances, it’s a delight to have been welcomed into the family. I absolutely love travel of any description, as I’m sure Vicky and Holly can attest to – we had my interview whilst I was in Costa Rica! Besides roaming the globe, I also love reading and writing, especially when it’s about different adventures. If I’m not out exploring the wilderness, I’m sure you’ll find me meticulously researching the next daring excursion. Here’s to many more wonderful trips together!
Tilly Thomson

Tilly Thomson

Chalet Host
Hello, I'm Tilly, a returning Fish&Pips Chalet Host from last winter! I loved it so much, I came back for more.. I am really excited to get out on the slopes again and maybe even try a spot of snowboarding... Aside from skiing, I love to play the guitar, run half marathons and cuddle dogs. Thats pretty much me! Here's to another great season!
Chloe McCoy

Chloe McCoy

Chalet Chef
My Nan taught me how to bake and from there my love for food has grown. I love everything about food from cooking to eating it but most importantly learning everything there is to know. I can't wait to embark on a new adventure after being a chef in London with Fish&Pips.