From your first enquiry you will be completely looked after from start to finish by a combination of The Fish, The Pips, our wonderful Resort Managers and Emma in our Abinger office!
Philippa, the ‘Pips’, is based in Surrey to assist with the booking side of things and Holly, the ‘Fish’, is based out in the Alps to ensure everything is as it should be with your stay. At Fish&Pips we aim to make the booking process as painless and personal as possible. We like to get everything in order as early as we can so when you arrive you can slip straight into holiday mode with nothing to worry about. We can help organise every aspect of your trip in advance and during your stay – ski school, transfers, ski hire, ski passes, your food preferences and anything else you can think of. Our personal concierge service is something we pride ourselves on and our customers value it as an integral part of the F&P experience.
When you arrive in resort you will be greeted and looked after by your chalet Chef, Host and Resort Manager. You will be helped with your luggage; the kettle will be on with cake at the ready or bubbles chilling and canapés awaiting depending on what time you arrive; your ski passes will be ready and waiting so you can get up the mountain as quickly as possible; your ski hire will either come to you at the chalet or we can take you to collect your skis; and our team will make sure you have everything you need.
If you arrive in the afternoon and want to ski then we will make sure you have everything in place to get you on the snow. Alternatively you can just sit back, relax and acquaint yourself with the chalet and the resort. As evening draws in your 4 course supper will be well underway, the fire will be roaring, the wine will be flowing and your holiday begins!
We will make sure you settle into ski school by taking you to the meeting point and introducing you to your instructors on the first day. Please note that in Meribel the meeting point is further away, so we provide a minibus service which runs until 11am every day.
The team will be on-hand throughout your stay to ensure you want for nothing. Your holiday will be about great skiing, delicious food and proper relaxation – leave everything else to us!