Insurance (Carre Neige)
Please note Carré Neige insurance covers you for transport off the mountain, either on or off piste. If you show your lift pass receipt to the pisteurs they will take the policy number and their costs will be met by the insurance – you have no further involvement. Once the pisteurs have dropped you at the doctors this cover ends. Carré Neige is not a full insurance policy – it’s a top-up cover designed to act in tandem with your state or private health insurance. It will reimburse only those costs not covered by your main insurance. Comprehensive winter sports insurance should cover you without the Carré Neige, but do check your policy before travelling.
Another amazing week with the best ski company in the world! Tried self catering this time and was so impressed. Pre-prepared meals by Adam were fantastic! Best company and best people thank you all!
Your service is really attentive. Love the concept, your staff are professional, friendly and relaxed.
My other half and I have had the most incredible week. The staff have been extremely helpful, friendly, welcoming and have gone over and above to make our stay very special. I'd like to say a special thank you for the extra efforts that went in to make my other half's birthday such a fabulous experience. We shall not forget how great you have been to us!
Josie and Rich have been absolutely wonderful! Food was a particular highlight and above any expectation. Both food and service were of the standard of a good restaurant. Nicky was incredibly helpful in arranging ski passes and lessons. Sam is great, very friendly!
Awesome team in Killy and Val. Very welcoming fun, professional, great gluten free options!
Our second year. Superb - beyond expectations.
Once again we've had the perfect holiday with F&P. All the way through the process it has been a slick and professional. Can't fault it. Niall and Jack have been absolutely superb. The food has been fantastic and Jack's hosting faultless. Hope we can hijack Niall next year when we return.
Over all we thought the whole chalet, food, and F&P experience was just incredible. We were so impressed by the standard of food which was exceptional, and how well we were looked after. Never had such amazing food and experience with a chalet company.
We had a marvelous time and were brilliantly looked after by Sophie, Annabelle , Niall and Lewis. The flat was spick and span and the food and wine were stunning. Back in London after a great time in Val and nothing but praise for the team.
Fizz every night. Jack's music. Niall's canapes. Lipbalm on pillow. Kids food eg. Spiderman face. Napkin folding. Inventing the Genepi bomb. Niall and Jack with the kids. Niall and Jack have been most excellent - couldn't have done more.
Would say you have good recruitment policy / process as all staff excellent / friendly so do NOT change it.
Thank you for attention to our gluten free guest. Great that beer and soft drinks included. A special mention for our host Jack and Niall who were 'totally awesome'
We had a really great holiday and appreciated the very personal service. Also the suggestions for transfers, ski schools and restaurants. Laura, Annabel and Sophie were very helpful and made the holiday relaxing.
This has been the perfect ski holiday. Bec and Laurette have been fabulous. Thank you so much for everything.
Seb was outstanding all week. Wonderful food, care and attention. Nothing was too much trouble. Considering re-booking with you next year.
Josie, Laura and Sophie were excellent in every way. They were professional, friendly, accommodating and patient with our 3 young children. Laura's food was superb! They have beautiful demeanors and great with the kids.
We have had a brilliant time. Superb staff and beautiful Chalet Arbe made our holiday fantastic. We can't wait to return. Thank you all so very much.
Wonderful food and excellent hosting - Oli and Josie could not have done more to make our holiday fabulous. Thank you!
Food exceptional. You guys offer a fantastic holiday!
Mark was the most amazing host - love him. Amazing nature. Pips cooking is better than Michelin star restaurant - superb.
I just wanted to drop you a line to say how impressed we all were with our holiday in Meribel! Everyone, from three to fifty three, had a ball – so much so that we all want to return next year!
Josie and Richard were the perfect hosts, the food was out of this world, and together along with Sam and Nicky - they were a tremendous advertisement for Fish & Pips . They were so impressive that Shay, our thirteen year old, wrote them a thank you note at 6am on the day of our departure – I'm not sure which surprised me more that fact that he felt compelled to do so at all or the fact that teenagers can still use a pen and paper!! Anyhow, I just thought you should know how impressed everyone was with you and your team – and I shall speak to Emma about booking the chalet for next year – hopefully it will be available!!